Low urgencyHeating

Thermostat not working

Check power/batteries, the programmed schedule and whether the heating system itself is operating.

SAFETY FIRST

What to do first

  • Check whether the issue is isolated or affects the whole home.
  • Take photos and note any recent changes, work or weather.
  • Stop DIY if the task involves regulated work, hidden services, height or a safety risk.
COMMON CAUSES

What could be behind it

  • Control/setting issue
  • Air, pressure or circulation problem
  • Component or appliance fault

These are common possibilities, not a diagnosis of your specific home.

DIY BOUNDARY

When to stop doing it yourself

Stop if you are unsure of the cause, cannot isolate the system safely, need to open fixed electrical/gas equipment, work at height, disturb hidden building fabric, or the problem is getting worse.

QUOTE CHECK

Typical quote components

  • Call-out
  • Diagnosis
  • Controls
  • Labour
  • VAT
PARTS / TOOLS

Possible items involved

  • Compatible thermostat batteries
SAY IT IN ENGLISH

How to describe it to a professional

The thermostat is not controlling the heating.
NEXT STEP

Move from symptom to action.

Compare the right service, understand the quote and keep the completed work in My Home.