Needs attentionElectrical

Socket not working

Check whether one socket or a whole circuit is affected. Do not open fixed wiring.

SAFETY FIRST

What to do first

  • Check whether the issue is isolated or affects the whole home.
  • Take photos and note any recent changes, work or weather.
  • Stop DIY if the task involves regulated work, hidden services, height or a safety risk.
COMMON CAUSES

What could be behind it

  • Local device/circuit fault
  • Loose or damaged connection
  • Protective device responding to a fault

These are common possibilities, not a diagnosis of your specific home.

DIY BOUNDARY

When to stop doing it yourself

Stop if you are unsure of the cause, cannot isolate the system safely, need to open fixed electrical/gas equipment, work at height, disturb hidden building fabric, or the problem is getting worse.

QUOTE CHECK

Typical quote components

  • Call-out
  • Diagnosis
  • Labour
  • Parts
PARTS / TOOLS

Possible items involved

Do not buy parts until the cause is confirmed.

SAY IT IN ENGLISH

How to describe it to a professional

One or more sockets have stopped working.
NEXT STEP

Move from symptom to action.

Compare the right service, understand the quote and keep the completed work in My Home.